We aim to mould a team round each individual client, combining the optimum mix of skills, knowledge and business acumen to match up with your business’s needs and personality. Everything we do is driven by a desire to have a thorough understanding of your needs, values and desired outcomes.
All our work is partner led, with a handpicked client team. You will be given details and contact information for all members to ensure day-to-day communications are easily managed.
As well as having the partner leading your work, we aim to provide clients with a client relationship partner. The partner will ensure your complete satisfaction and also introduce you to the right people in other areas of our business if you require additional services throughout our relationship.
And we welcome feedback. Our Managing Partner Patrick Brown and Senior Partner Phyllis Agnew are keen to hear your thoughts about our service – what we are getting absolutely right and perhaps where you feel we could deliver an even better service.
A copy of our Quality Policy is available on request.